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Return and Exchange Policy

Return and Exchange Policy


At Petal Fresh Saudi

Dear Valued Customers:


Your safety and satisfaction are important to us. Due to the nature of our products, Dear Valued Customers we do not offer returns or exchanges once an order has been received.


Orders may only be modified or canceled before they are shipped and handed over to the courier. Once an order has been dispatched, no changes or cancellations can be made.

In the event that a shipment is damaged or lost during transit, responsibility lies with the shipping company, and the matter will be handled according to the courier's policies and procedures.


Thank you for your understanding and for placing your trust in us. We are always happy to serve you.